The Council for Affordable Quality Healthcare (CAQH) is a database used by insurance and credentialing companies to verify information associated with your license. Since all insurance companies need the same documents (e.g., your license, malpractice insurance, NPI number, etc.), you can upload them to CAQH so that you don't have to provide them to each payor each time a document expires.
Self-registration
First, you must register for a CAQH account, which only takes a few minutes. You can self-register with this link. Make sure to fill out all the required information marked with an asterisk (β±) and that the name you use on your CAQH account matches the name on your license.
π TIP: A step-by-step guide to the registration process is available here.
After you register, you'll receive a verification email with a link to set up a username and password. Once you create your login, you can start preparing your CAQH submission.
CAQH submission
With your account activated, you're ready to submit CAQH details. This process can take up to two hours. However, using this guide's tips and proactively preparing the proper documentation should reduce that to about an hour.
Prepare your documentation
You'll need basic personal information and details about your education, training, and specialties, including:
Malpractice Insurance Policy
NPI Number
CV or resume
3 Professional References
State license(s)
Educational Degrees or Diplomas
Board certifications (if applicable)
DEA & CDS certificates (if applicable)
π TIP: Please see the Credentialing Process Guide if you need help obtaining your Malpractice Insurance, NPI Number, or CAQH Account.
Save your progress
If you canΚΌt complete the CAQH in one sitting, click the Save & Continue button at the bottom of the page you've been working on. Remember that the sooner you complete it, the sooner we can start your credentialing applications.
Final steps
Once your CAQH is completed, please complete Grow's credentialing form so we can kick off the credentialing process.
Where can I find my CAQH username, password, or ID?
If you received an email with your CAQH ID, please click the link included in your email to complete your registration. If you cannot find your username, password, or CAQH ID, please utilize these self-service links:
If you cannot retrieve your account information after utilizing the links above, contact the CAQH Provider Solutions Center. Their availability is outlined below:
Channel | Availability | Notes |
Live Chat | Monday - Friday: 8:30 AM to 6:30 PM (ET) | Use the chat icon on the lower right-hand side of this screen. |
Phone | Monday β Friday: 8 AM β 8 PM (ET) | 1-888-599-1771 |
Virtual Assistant | Available 24/7 | Use the chat icon on the lower right-hand side of this screen. |