High-quality photos make it easier for clients to connect with a provider and increase their chances of booking a session on Grow. Grow Therapy's enhanced photos feature simplifies updating and enhancing your profile picture. You can quickly and easily create a professional-looking profile photo without needing photography gear or editing skills.
The enhanced photos feature empowers you to:
Get professional-grade results fast and free. No need for studio shoots or editing. Updating your photo takes minutes, and there’s no additional cost to use this feature, saving hundreds compared to professionally shot and edited photos.
Your natural look, subtly enhanced. Retain the authentic, natural feel of your original photo while leveraging recent AI technology to enhance photo quality, which clients look for when searching for a provider.
Always in your control. This is optional. You decide which photo is used for your Grow profile. And none of your photos are used to train AI models. Any unused photos are deleted after 60 days.
Overview
Grow periodically reviews platform-wide image quality to maintain a consistent user experience. We use technical standards, such as resolution, lighting, crop, and background clarity, to identify photos that could benefit from updates.
This feature enhances the visual quality, lighting, background, and even the angle and crop of your profile photo on Grow.
Enable photo touch-ups
To access enhanced photos:
Log in to your Provider Portal
Select your practice name in the bottom left, and then select Settings.
Select Photo settings and toggle on "Enable photo touch-ups."
Next, navigate to Profile in the side navigation
From here, you'll be able to update your existing photo, upload a new one, and request this enhancement by selecting "Touch up photo" in the drop-down menu.
Finally, Grow will touch up your photo upload and send you multiple options to choose from once they're ready. Look out for an email in 3 business days.
Frequently Asked Questions (FAQs)
Why is Grow offering this feature?
Grow periodically reviews platform-wide image quality to maintain a consistent and high-quality client experience. We use technical standards, such as resolution, lighting, and background clarity, to identify photos that could benefit from new photos or updates to existing ones.
Our data shows that providers with professional-quality photos tend to see higher booking rates on our platform and stronger client trust. Our photo updating features use new AI technology to make it simple and fast to achieve that standard at no cost to you. When you update a profile photo with this feature, your photo isn’t used by other vendors, and unused photos are deleted after 60 days.
Even if you’re receiving plenty of intakes now, we’ve consistently found that clients tend not to book with providers who have photos of lower quality or that could be perceived as unprofessional (e.g., selfies, lots of background image, low resolution). This means that clients who are perfect for your practice may be passing you over because of your photo.
Where can I access this photo update? Why don’t I see this feature?
As a new provider, you can access this feature when you upload your photo during the process of creating a profile. This helps set up your new profile.
As an existing provider, you can access this feature by following the instructions above.
If you have any questions, the Provider Success Team is always happy to help. You can reach them at provider-success@growtherapy.com.
Do I need to pay for this feature?
No — the AI headshot feature is completely free for Grow Therapy providers. We’ll generate multiple photo options for you to review and choose from, at no cost.
Is it required to update my photo?
You’re always in control of your profile, and using AI-enhanced photos is completely optional.
To help your practice stand out, we encourage providers to ensure their photos are high-resolution and professional. If you choose not to use the free Enhanced Photos feature, consider uploading a new high-quality photo to maintain visibility and stand out to clients.
What if I don’t like any of the AI-enhanced photos?
Please reach out to our Provider Success Team at provider-success@growtherapy.com, and we will work with you to explore additional options or next steps.
Is my data secure?
Yes. Your privacy and data security are of the utmost importance to us. Grow Therapy uses your image only to generate photo options for your review. Your photo is not stored by AI vendors or used to train external AI models, and any unused AI-generated images are deleted within 60 days.
What if the AI-enhanced photos don’t look like me?'
AI tools can occasionally produce results that feel slightly off. That’s why we generate multiple options — so you can choose the one that feels most authentic to you.
If none of the photos feel like a good fit, reach out to provider-success@growtherapy.com. Our team can guide you through taking a simple headshot with your phone (clean background, bright lighting), which often helps the AI generate more accurate and natural-looking results.
Will I still be able to upload my own headshot?
Absolutely. The AI feature is optional; if you have an alternative, suitable photo, you can upload it instead by navigating to your Profile section.