If you see more than one provider at Grow Therapy — for example, a therapist and a prescriber — those providers may communicate with each other about your care. This is called coordination of care, and it's a standard practice in mental healthcare designed to make sure your whole care team is aligned. This article answers common questions about what coordination of care means, how your information is protected, and what options you have.
Key Points
Coordination of care means your providers share relevant information to give you more connected, effective treatment.
Providers only share what's necessary for your care — your information is protected under HIPAA.
You have the right to ask questions about what's being shared and to raise any concerns with your provider or Grow Therapy's support team.
Frequently asked questions
Continuity of care
What is continuity of care? Continuity of care prioritizes a client-centered approach to mental health care, encouraging coordination and communication among a client's healthcare team. When all providers understand the treatment plan, you can be confident that everyone is aligned, fostering a sense of safety and trust. Grow Therapy aims to make the referral process seamless for providers and clients by prioritizing care continuity.
What does it mean for providers to "coordinate care"? Coordinating care involves your providers collaborating to gain a comprehensive understanding of your mental health needs and treatment objectives. This coordination aligns various components of your care—such as therapy, medication management, and additional services—resulting in a more integrated and effective treatment plan.
Why is it beneficial for my providers to communicate with each other? When your providers share insights and collaborate to meet your needs, your quality of care can greatly improve. For example, your therapist and psychiatrist might work together to ensure your therapy goals align with your medication management plan. This can lead to more personalized care, fewer treatment gaps, and better overall outcomes.
Is coordination of care a standard practice in mental health care? Absolutely. Collaboration among providers is a widely accepted and encouraged practice in mental healthcare. It ensures that your treatment is comprehensive and customized to meet individual needs. Many clients find that a team-based approach leads to more effective, consistent care.
What happens if I see a new provider who needs background on my care history? Your existing provider may share relevant details about your treatment history and goals to help your new provider get up to speed. This is done to support continuity of care and avoid gaps in your treatment — and only what's relevant will be shared.
Privacy and confidentiality
How will providers share my information? Providers share information securely through Grow Therapy’s platform or HIPAA-compliant methods they prefer to use in their private practice. These communications are designed to protect your privacy while enabling providers to discuss important details about your care.
What specific information might providers share about me? Providers may share relevant information, such as your treatment goals, progress, symptoms, or recommendations for changes to your care plan. However, they will only share what is necessary to ensure effective coordination and improved outcomes.
Is this practice compliant with HIPAA and other privacy regulations? Grow Therapy handles provider and client information with the utmost care. The team has a program in place to comply with HIPAA and applicable data privacy laws. Its highest priority is the safe and secure management of Personally Identifiable Information (PII) and Protected Healthcare Information (PHI).