When you start therapy at Grow Therapy, you'll likely encounter a few different forms before and during your care — from intake questions your provider uses to personalize your treatment, to regular check-ins that track how you're feeling over time. This article explains what each form is, when to expect it, and what to do if you have questions along the way.

When you book your appointment through the Grow Therapy Marketplace, you are required to acknowledge the following policies:

Signed forms can be found under Account → Forms in your client portal.

The remainder of this guide covers intake forms and measures your provider may request. Unlike the policies above, these forms are personalized to your mental health provider.

Grow's intake forms gather biopsychosocial information for your provider to consider when developing a care strategy tailored to your experiences and needs. These questions may cover your reasons for seeking counseling, your expectations of the process, any family history of mental health or medical issues, your relationship history, your career status, and your family situation.

If your provider decides to send intake forms before your first appointment, you will receive an email notification asking you to complete your "mental health check-in." This check-in may include several questionnaires designed to gather information about your well-being, including the CAGE-AID, GAD-7, PHQ-9, TA, QOL, and intake form. Learn more about each below.

Your mental health check-ins include questionnaires that help your therapist provide measurement-informed care (MIC). MIC is most effective when integrated into therapy, so you'll be encouraged to complete check-ins regularly — typically every few sessions, though the exact frequency depends on your provider's schedule and your insurance plan. This process gives your therapist valuable insights and empowers you to actively participate in your treatment. Your therapist may send you the following questionnaires:

While you complete an intake form once for each provider requesting one, your mental health check-ins, or measurement-based forms, are sent every few appointments, following your insurer's or provider's preferred schedule.
​

Responses to each measurement-based questionnaire are scored in points and then summed to produce a total score. Expand the drop-down options below to preview each scoring system.

Once you begin completing your measures regularly, you can track your progress over time. Click here to learn more about viewing your scores for these questionnaires in your Client Portal.

Talk to your provider about opting out of measures. While it's not recommended, we understand that your care journey is unique to you. Depending on your insurance provider, you can request to opt out directly in your settings by navigating to Account > Settings tab > Care Preferences.

Each provider on Grow Therapy manages their own private practice. Your provider may request that you fill out additional forms. This process can differ by provider, and any additional forms will be sent to you directly by the provider.

The information in your intake forms allows your selected provider to ensure they match your needs. If a provider decides they aren't a good fit, they may refer you to a different provider with different experience or specializations.

What happens if I don't complete my intake forms before my first session? Intake forms help your provider prepare for your first session, so it's important to complete them as soon as you receive the email link. If you haven't finished in time, send your provider a secure message before your appointment — they can advise you on how to proceed.

Can I change or delete my answers after submitting? Once a questionnaire is submitted, you can't edit your responses directly in the portal. If you need a response corrected or removed, contact our support team, and we can assist you.

How often will I receive mental health check-ins? Check-ins are typically sent every few sessions, though the exact frequency depends on your provider's schedule and your insurance plan's requirements. Your provider can tell you more about the cadence they've set for your care.

Do I need to complete a new intake form if I start seeing a new provider? Yes. Intake forms are specific to each provider, so you'll complete a new one for each provider you work with on Grow Therapy. All previously submitted forms remain available to view under Account → Forms in your portal.

Who should I contact if I have questions about my forms? For questions about the content of your forms — like why a specific question is included — reach out to your provider directly via secure message. For technical issues accessing or submitting your forms, contact our support team through the chat widget in your portal.