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Update your insurance information

Learn how to update your insurance information to ensure continued coverage.

Updated over 9 months ago

To update your insurance information:

  • Log into your client dashboard here.

  • Select the Account option from the sidebar menu.

  • In the My Coverage tab, select Edit next to your existing information.

Access the "My Coverage" account settings
  • Input your new information, including your insurance carrier and member ID.

  • Next, select the Verify Coverage button to ensure you are still in your provider's network. If you input an insurance plan that is not accepted by one of the providers associated with a future booked appointment, you will be asked to switch to cash or cancel your appointment(s) with that provider.

  • Lastly, make sure to select the Save option.

Update and verify your insurance information

Your insurance information is now up-to-date. The new information will be used for all future appointments.

What does this mean for your payments?

  • When switching insurance or updating to a different plan, you may have to meet a new deductible to see lower costs kick in. If you are unsure how much your deductible is, please contact your insurance provider.

  • For more information on understanding mental health benefits, check out this post on the Grow Therapy blog.

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