Grow Therapy providers have complete control over which insurance companies they want to accept. You can view and edit these settings in your provider portal.
⚠️ Note: A provider must be credentialed with an insurance company to turn the referral preferences related to that company's customers on or off.
View or edit your settings
Video Walkthrough
Written Walkthrough
To manage your referral preferences in your provider portal:
Select your Account Name at the bottom left.
Select the Edit Profile option from the menu.
Select the Referrals options from the profile setting screen.
This screen lists all of the insurance companies you can currently accept. You can also choose to turn on or off specific types of referrals based on your preferences.
⭐️ TIP: Grow Therapy accepts most major plans, including Aetna, Anthem, Cigna, Blue Cross Blue Shield, and United Healthcare. Additional insurance partners are being added frequently, so please review the "Find a therapist by state" section of the Grow website or contact support for more details.
Review the client's experience
If you are interested in reviewing how your referral preferences are shown to prospective clients, you can:
Select the Dashboard option from the sidebar.
Locate the "Your Practice" section and ensure the New Clients option is selected.
Click the Copy Link button next to your unique booking URL.
Copy the link into a new browser tab, locate step three in the booking form, and review the options in the Insurance Name dropdown menu.
