All Collections
Client Management
Referral Management
Manage your accepted insurance plans
Manage your accepted insurance plans

Learn how to manage the insurance payor(s) that your practice accepts.

Updated over a week ago

Grow Therapy providers have complete control over which payor(s) they want to accept. You can view and edit these settings in your provider portal.

⚠️ Please Note: A provider must be credentialed with a payor to turn the referral preferences related to that payor's customers on or off.


View or edit your settings


To manage your referral preferences in your provider portal:

  • Select your Account Name at the bottom left.

  • Select the Edit Profile option from the menu.

  • Select the Referrals options from the profile setting screen.

Referral Preferences/Settings

This screen lists all of the insurance payors you can currently accept. You can also choose to turn on or off specific types of referrals based on your preferences.

⭐️ TIP: Grow Therapy accepts most major payors, including Aetna, Anthem, Cigna, Blue Cross Blue Shield, and United Healthcare. Additional payors are being added frequently, so please review the "Find a therapist by state" section of the Grow Therapy website or contact support for more details.


Review the client's experience


If you are interested in reviewing how your referral preferences are shown to prospective clients, you can:

  • Select the Dashboard option from the sidebar.

  • Locate the Your Practice section and ensure the New Clients option is selected.

  • Click the Copy Link button next to your unique booking URL.

  • Copy the link into a new browser tab, locate step three in the booking form, and review the options in the Insurance Name dropdown menu.

Insurance names/options example


Did this answer your question?