Client Management
Learn how to add clients, manage referrals, and contact clients between appointments.
11 articles
Contact Clients
Learn how to contact a client outside of a session via email, phone, or secure messaging.
Contact a clientLearn how to contact a client via email, phone, or secure messaging.
Contact clients using secure messagingLearn how to reach clients through the secure messaging feature in your Grow Therapy provider portal.
Welcome new clients after bookingLearn how to send an automated welcome message to new clients.
Client Management
Learn how to add, edit, and navigate client records.
Add clients to your accountLearn how to add new or existing clients to your Grow Therapy account.
Manage your client referralsLearn how to accept and pause new client referrals as you grow your practice.
Care Coordination at Grow | FAQLearn how Grow's Care Coordination program assists you in supporting clients who require higher levels of care (HLOC) or specialty mental healthcare.
Navigating labwork in a telehealth psychiatry settingLearn about the best practices for navigating labwork as a psychiatric provider offering telehealth services.
Referral Management
Learn how to accept, deny, and transfer your referrals.
Manage your accepted insurance plansLearn how to manage the insurance plan(s) that your practice accepts.
Refer a client to another Grow Therapy providerLearn how to refer current clients to other Grow Therapy providers using your provider portal.
Amazon employee benefit | FAQDiscover how Grow’s partnership with Amazon enables clients to use employee benefits for therapy sessions.
Client Billing & Insurance
Helo clients navigate billing and insurance topics.
Help clients navigate insurance verification and cost estimatesLearn how to help clients navigate their insurance questions.