Discharge a client

Learn how to discharge a client from your practice.

Updated over a week ago

When it's time to discharge a client from your practice, you must note their status by adding a Discharge Summary Note to their chart.


Add a Discharge summary note


To add a discharge summary to a client's chart:

  • Navigate to Clients via the sidebar navigation.

  • Select a client to open their client chart.

  • Locate and select the Add note option in the "Timeline" section.

Add a discharge summary note from the client timeline
  • Select the Discharge summary note option from the "Note type" dropdown menu and select Next. Please note that you can only discharge clients who don't have future appointments scheduled. Discharging a client archives them.

  • Fill out the note details and select the Save & archive button.

  • From here, the referral automation will appear. Make your selections from the dropdown menus to refer the client if applicable, or select Skip.

Refer a client within the Grow network menu

The discharge summary will be added to the client's chart as a timeline event, and the discharged client will now appear in the Archived tab of the Clients Dashboard.

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