Two-step verification adds an extra layer of security to your account. While it’s advisable to have multiple verification methods for increased protection, there may be times when you need to remove an existing method. This guide will help you remove a verification method from your account.
🌟TIP: Information on enabling two-step verification is available here.
When should you remove a verification method?
There are several reasons you might want to remove a verification method:
You no longer have access to the device associated with the method (e.g., you’ve lost your phone or uninstalled the authenticator app).
You prefer to switch to a different verification method (e.g., moving from SMS verification to an authenticator app).
Whatever your reason, removing an outdated or unused verification method can help keep your account secure and organized.
Steps to remove a verification method
To delete a form of verification:
Log in to your client portal.
Select Account from the left navigation menu.
Click the ⚙️Settings tab.
Click Edit. You will be asked to verify your account.
Once verified, you will see all the verification methods currently enabled for your account. Locate the verification method you wish to delete and click the delete icon next to that method.
A pop-up notification will appear at the bottom of the screen, confirming that the verification method was successfully removed.
