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Switch payment methods

Learn how to switch between using insurance or cash to see providers.

Updated over 9 months ago

You may choose to pay cash instead of using your insurance coverage for several reasons, including:

  • High Deductibles: Individuals with large deductibles might find that their provider's cash rate is much lower than the contracted rate they would be charged per session while working towards meeting their deductible.

  • Simplicity and Control: Some individuals prefer the simplicity of paying out of pocket and may want to avoid dealing with insurance companies. Paying cash can give them more control over their healthcare expenses.

  • Insurance Not Accepted: If an individual's insurance is not accepted by their preferred provider, they may switch to cash-pay instead. This allows them to continue working with that provider instead of switching to someone else.

Regardless of your reason for switching, you can do so at any time by doing the following:

  • Select Account from the sidebar navigation of your client portal.

  • In the My Coverage tab, select the Edit button next to your current coverage information. You will either see cash or the name of your insurance.

Edit coverage settings
  • In the editing view, select the desired updated option and Save.

New coverage selection

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