Your client portal enables you to update your billing methods, including your insurance information, or switch to cash payment for your sessions. You may choose to pay cash instead of using your insurance coverage for several reasons, including:
High Deductibles: Individuals with large deductibles might find that their provider's cash rate is much lower than the contracted rate they would be charged per session while working towards meeting their deductible.
Simplicity and Control: Some individuals prefer the simplicity of paying out of pocket and may want to avoid dealing with insurance companies. Paying cash can give them more control over their healthcare expenses.
Insurance Not Accepted: If an individual's insurance is not accepted by their preferred provider, they may switch to cash-pay instead. This allows them to continue working with that provider instead of switching to someone else.
🌟 Tip: To update your insurance information and confirm that your current provider is in-network, please see Update your insurance information.
Switch to cash pay
Regardless of your reason for switching to cash pay, you can do so at any time by completing the following steps:
Select Account from the sidebar navigation of your client portal.
In the My Coverage tab, you will see the name of your insurance company, which you entered during the booking process, along with your member ID. Select the Edit button next to your current coverage information.
Select the trashcan icon to remove your insurance information.
Next, you'll be asked to acknowledge and confirm the changes. Select Yes, remove to continue.
Your My Coverage tab should now reflect the update to cash pay.
