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Schedule a client as cash pay

Learn how to schedule clients with the cash pay option.

Updated this week

When clients browse the Grow Therapy provider directory for a provider, they can filter their searches by insurance (if applicable) or cash pay.


Before you begin


To accept cash-pay clients, please note the following:

  • Review your Referral Preferences and make sure you are accepting referrals.

  • Ensure cash is enabled for each state where you want to accept cash-paying clients.


New clients


When a new client attempts to book an appointment with you via your booking link or a Grow-affiliated marketplace, they can opt to pay out-of-pocket (cash) or use their insurance (if accepted by the provider) in the Insurance Options section of the appointment booking form.

Insurance vs cash pay during booking


When a client selects the cash option, your default out-of-pocket cost will be displayed at the top of the booking page, next to your information and the Book Now button at the bottom. This cost is determined in your Practice Details settings.

Session cost preview on booking page

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