Psychology Today is a media organization that focuses on psychology and human behavior, having evolved into a robust marketing resource. The organization and its website enable clients from all over your licensed state(s) to access and schedule with your practice.
Providers have noted that having a profile with Psychology Today has helped them boost their referrals and meet their goals. Fortunately, a Psychology Today profile is included as part of your provider perks. It is one of the various high-profile directories on which you are listed as a Grow Therapy provider.
Key Points
Grow only creates a Psychology Today profile with a provider's permission.
When a provider agrees to create and use a Grow-managed Psychology Today profile, Grow covers the cost and offers reception services to help providers field inquiries and bookings sourced from the service.
Providers can request to opt out of the Grow Psychology Today program.
Frequently Asked Questions (FAQs)
Below are answers to frequently asked questions about Grow Therapy's partnership with Psychology Today. If your question is not addressed, please contact the Support Team using the Help Widget in your provider portal.
Profile Creation
What if I already have an account but don't want Grow Therapy to manage it? - Having a dedicated Grow-managed page is recommended but not mandatory. Please note that independently managed pages will not receive booking assistance or responses, such as calls and emails, like Grow-managed pages do.
How long does creating my Psychology Today profile take? - This process takes around 1-2 weeks to complete. Since the Grow Therapy team manually creates each of these profiles and implements marketing strategies to boost referrals, it takes them some time to finalize profiles. Rest assured, the team will contact you as soon as your profile has been created, so you can review it.
Profile Information
Why don't you use my contact information for the profile? - Providers using the Grow Therapy reception services typically experience a higher client conversion rate. Since it's mutually beneficial for Grow to convert leads to booked clients, the team is happy to pay for the profile. If you wish to manage phone calls and emails independently, we regret that we cannot manage or cover the cost of your account, as Grow Therapy will not be handling or converting new leads.
What if I want something changed on my page? - Grow will automatically update your Psychology Today profile with the information from your Grow Directory profile. Just make the changes you’d like to see reflected on your Grow provider profile, and we’ll update your Psychology Today profile to match within 5-10 business days.
What address will be listed and why? - Psychology Today no longer allows for the use of virtual addresses. Grow will add the address we have on file with you to your account, but rest assured, we will automatically hide your address from your profile. Only your city and state will be shown for your address.
Profile Engagement
Who is reaching out to clients who call or email my profile? - Grow Therapy's dedicated new client booking team follows up with prospective clients and ensures they have the correct information and access to schedule with you.
Profile Troubleshooting
What if I want to delete my Grow Psychology Today profile? - To opt out of the Psychology Today program and delete your profile, request removal by following the Request directory updates process below.
Why does my Psychology Today profile say "Managed by Grow Therapy"? - This disclaimer is added by Psychology Today whenever Grow Therapy's contact information is listed in your Psychology Today profile's contact or website fields. If Grow Therapy does not manage your Psychology Today account, please follow the steps below to request a directory update.
Request directory updates
Your Psychology Today profile will have the same information as your Grow profile. Any updates you make to your Grow profile will be reflected on your Psychology Today profile in 5-10 business days. However, if you have any questions related to your Psychology Today profile and wish to speak to the Directory Team:
Log in to your Provider Portal.
Select the Help Widget in the bottom right.
Select the "Send us a message" option.
Input "Update my directory information" into the message and send.
Follow the prompts to submit the desired updates. The Directory Team will work directly with you to implement the requested changes.
