🌟 TIP: Existing providers can quickly access forms commonly requested from Grow's Enrollment and Credentialing teams here.
Enrollment FAQs
How long will enrollment take?
The enrollment time frame will depend on your state, the networks you're being enrolled with, and whether you've been enrolled before. On average, it takes 2-5 months from start to finish. We do everything we can to ensure your application(s) are on track, but the insurance companies are ultimately responsible for processing your application(s). Rest assured, we're working to get you in-network quickly!
To view enrollment timelines, check out this resource.
Can I check the status of my applications?
If you're a new provider, your Provider Growth associate can provide a credentialing status form. Once you are in-network with at least one insurance payor, you will be invited to create your provider portal.
If you've already created your provider portal, you can check the status of your credentialing applications by accessing your Referrals & Payors tab in your Provider Portal. Click here to learn how.
If I leave Grow, do I keep my enrollment status?
No, your enrollment status won't transfer outside of Grow. The enrollment process adds you to Grow's group contracts, allowing you to bill clients' insurance through Grow.
When will I be invited to the platform?
To be invited to the Grow platform, you must be in-network with at least one insurance payor through Grow, and our credentialing committee must also approve your application. Once this first contract has come through, we will invite you to our platform and get ready to launch your practice.
Credentialing FAQs
What do I need to get started with the credentialing process?
To complete your credentialing application, you will need:
CAQH login
License information
NPI number
Malpractice Insurance Certificate
Resume
Diploma (if requested)
Collaborative Agreement (nurse practitioners only)
DEA Registration (MD, DOs, and NPs only). Required in states in which you will be prescribing controlled substances or drugs that require a DEA
How do I know if I have a CAQH profile?
If you're unsure if you have a CAQH profile, utilize these resources to register or recover your login information:
Will any additional information be needed from me during the credentialing process?
There are several reasons why the credentialing team may need more information from you during the credentialing process. Checking your email regularly is essential to avoid any delays.
Why must I send my Professional Liability Insurance?
Every insurance company requires providers to have active Professional Liability Insurance to be credentialed, so we can only submit your credentialing applications with your current certificate of insurance (COI). Your COI must meet the following requirements:
Your COI is active and has not expired
You're insured as an individual and not through a group
Your limits of insurance are at least $1 million per occurrence, $3 million aggregate with the following exceptions:
NPs in California and Florida - $100k per occurrence, $300k aggregate
NPs, MDs, and DOs in Indiana - $500k per occurrence, $1.5M aggregate
MDs and DOs in Pennsylvania - $500k per occurrence, $1.5M aggregate
Have a new COI to send us? Click here for instructions.
I have a new license to add. Where can I send it?
If you are a new provider who has not yet completed the credentialing application, please include your new license in your application or contact your Provider Growth Associate for any questions.
If you're an existing provider, click here to access the correct form.