🔊 The Grow Community is moving to a new home. The last day to access the current Community is Thursday, Oct. 22. The Community will be closed Oct. 23–25 for migration. The new Community opens Monday, Oct. 26 at 9 am ET, and you'll access it directly from your provider portal. See the steps below. Learn more (redirects to the Community).
What is the Grow Provider Community?
The Provider Community is dedicated to connecting and supporting Grow Therapy's expanding network of providers. It aims to remove the isolation that often accompanies starting and running a private practice by connecting you with your peers. The community spaces are full of support, advice, and resources that others have found helpful. Use the collective support of the Community to:
🙌 Ask questions to peers
📚 Seek resources on growing your practice
👫 Meet like-minded individuals also in private practice
How do I access the new Community? (starting Oct. 26)
Starting Monday, Oct. 26 at 9 am ET, the new Community uses single sign-on (SSO). The current Community is available through Thursday, Oct. 22 and will be closed Oct. 23–25 while we move to the new platform. Once the new Community opens, you can access it directly from your provider portal with your existing portal login. There's no separate username or password to remember, and when you open the Community from your portal, you won't need to enter your login information again.
To access the new Community:
Log in to your provider portal.
Select Community in the left-hand menu.
After you set up your account the first time, selecting Community takes you straight to the Community home page.
Your first time logging in
Log in to your provider portal and select Community in the left-hand menu.
On the "Join the Community" page, select Login via your Provider Portal here.
On the "Claim your account" screen, your name, license type, and primary licensed state are prefilled. Add your bio, location, and month of birth to finish your profile.
Select any groups you belong to and any event topics you're interested in.
Agree to the Code of Conduct and Privacy Policy.
Select Continue to go to the Community home page.
💡 TIP: Before the current Community closes on Oct. 22, copy and save your current Community bio somewhere handy. Then you can paste it in when you set up your new profile.
💡 TIP: Prefer a direct link? After you've created your account, you can access the new Community at the same link as before, community.growtherapy.com. When prompted, enter your provider portal login information.
How do I access the Community?
The Community is invite-only. As a provider, you will receive an invitation email once you create your provider portal. Once you've received your invitation, consider doing the following:
Create your community profile. Add your professional photo, write a bio explaining your niche and who you work with, and share your location and license type.
Introduce yourself in the Community. The Community members are excited to learn more about you and help you when possible.
Engage with the Community by posting, commenting, and liking. If you ever feel lost or have questions, contact one of the Community Admins by messenger.
🌟 TIP: If you cannot locate your invitation, use the Help Widget in your portal and send us a message to "Join the Grow Community" for assistance.
How do I update my information?
To update your community information and settings:
Log in to the Community.
In the top-right, select your initials or profile photo.
Select the option you'd like to update in the pop-up menu that appears. The available options are outlined in more detail below.
After making the desired update(s), select Save Changes.
Available information and settings options
View Profile: This option lets you review your profile, including your name, photo, headline, bio, and specialties. It also displays the spaces you belong to and all previous posts or comments you've made.
Edit Profile: This option lets you quickly update your profile, including your name, photo, headline, bio, time zone, licenses, connected social accounts, specialties, and more.
Notifications: This option enables you to adjust your notification settings for posts, comments, and other community activities.
Authentication: Here, you can update your email address and password. This section is also where you can permanently deactivate your account.
How do I post in the Community?
To post in the Community:
Log in to the Community.
Select the New Post option in the top-right. If it's not available, ensure you're on the Community homepage by selecting the Home option in the menu bar.
Provide the content of the post, including a title (optional), cover photo (optional), and body content, which can include text, images, polls, etc. Not all spaces, such as "Introduce Yourself," will allow the same or all elements.
Select the desired space you'd like to post to using the dropdown next to the publish button, and then select Publish to share the post.
How do I manage my notifications?
To manage your Community notifications:
Log in to the Community.
In the top-right, select your initials or profile photo.
Select the Notifications option from the dropdown.
After making the desired update(s), select Save Changes, then close the menu. The Community team suggests keeping email notifications on for Care Coordination Referrals and any niche spaces you'd like to keep current on.
How do I update my email address?
To change the email address associated with your Community profile:
Log in to the Community.
In the top-right, select your initials or profile photo.
Select the Authentication option from the dropdown.
After making the desired update(s), select Save Changes, then close the menu. You'll now manage your account and receive new notifications via the email address that you provided.
How do I use the bookmark feature?
What is the bookmark feature? — This feature allows you to save important posts that you might want to reference in the future. Posts discussing new features on the Grow platform, credentialing timelines, or helpful clinical insight can all be stored in one convenient location.
How do I bookmark a post? — Did you find a post that you'd like to save for later? Use the bookmark button in the top-right of the post to add it to your bookmarks.
Where can I find my bookmarks? — In the top-right of your screen, you'll see three icons — the one furthest to the right (beside your photo) will be where you can find all your bookmarked posts.
How do I manage my direct message settings?
To turn direct messages on or off:
Log in to the Community.
In the top-right, select your initials or profile photo.
Select the Edit Profile option from the dropdown.
Scroll to the "Permissions" section, toggle the Prevent members from messaging me option on or off, then select Save Changes.
How do I leave a space or channel?
To leave a Community space or channel:
Navigate to the desired space.
Select the three-dot menu (...) in the top right.
Select the Leave Space option from the dropdown to remove yourself.
How do I deactivate my account?
To deactivate your Community account:
Log in to the Community.
In the top-right, select your initials or profile photo.
Select the Authentication option from the dropdown.
Locate and select the Deactivate My Account button.
Additional questions
For more Community-specific resources, visit the Community FAQ space.