The Grow team is excited to expand the AI Notes Summarization feature to prescribers' accounts. According to initial data, providers who use these features see a 57% decrease in time spent on notes. Using these tools gives you back time in your workday, so you can focus more on client care.
Video walkthrough
Requesting consent
Where can I manage my consent to these features?
To enable or disable the AI Summarization features, select your account name at the bottom left > Settings > Telehealth, as seen below.
Does my consent apply to all clients?
Yes, if you consent to use this feature, it will be used by all clients who also consent.
Request consent during an appointment
To request consent from your client:
π TIP: To obtain consent, admit your client into your meeting room and select the transcribing pencil icon ππ. This icon will only be visible in the menubar once they have joined the session.
Log in to your Telehealth meeting room and admit your client from the waiting room.
Select the Transcription icon in the Telehealth menu bar. A pop-up message indicates consent is being requested from your client.
More questions about consent?
Please review our AI Summarization FAQs for more information
Transcribing
How can I tell if a session is being summarized?
When a session is actively being summarized, the ππ Transcribing indicator will appear in the top left of each party's Telehealth room. You can pause the transcription by clicking the Pause icon in the Telehealth menubar.
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Generated notes
How do I use the AI-generated notes?
Begin the documentation process as you normally would. Sessions successfully transcribed by AI will have a "Complete" status next to the "AI suggestions" section of the left-side panel.
AI suggestions that are pre-filled based on the session transcript will be marked with a purple β¨ icon, as illustrated below. You may still modify each field as needed by editing or removing the information provided by the AI summary.
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How much of the generated note should I edit?
You can edit as much of the note as you need to ensure its accuracy and completeness.
Why do I see an error for the AI-enabled summary?
The AI-enabled summary will display an error if the recorded session length is too short. This may occur due to disconnects, a participant pausing the transcription, or, in the unlikely event of an outage with our system.
Additional resources
For additional resources on integrating AI into your practice, the following are provided by Grow's Clinical team and are available for all Grow providers: