Block times on your calendar

Learn how to block off specific times on your calendar to prevent client bookings without changing your overall scheduling preferences.

Updated over a week ago

While your scheduling preferences determine your overall availability, there are often specific recurring events, such as lunch, or one-off events, such as a day off, that you will want to block on your calendar to prevent client bookings. This is quickly and easily done via your connected calendar.

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Supported calendar services

Grow Therapy currently supports calendar syncing with the following:

  • Google Calendar

  • iCloud Calendar

  • Microsoft/Office 365

  • Exchange


Navigate to the Synced Calendar section of your profile settings in Grow Therapy to review your synced calendar provider and status.

Access your connected calendar

To access your synced calendar, navigate to it directly via your web browser or app. If you aren't sure which account is connected to Grow Therapy:

  • Select your name in the bottom left corner, and click Edit Profile.

  • Next, select the Synced Calendar option.

  • In the Choose a Calendar section, locate your email address. The logo of the associated calendar service will appear next to the email address.

Block off time with events

To block off specific recurring or one-off events, such as a vacation or day off, without changing your overall scheduling preferences, add an event to your connect calendar and make sure that it's marked as or has a "shown as" status of Busy. An event marked busy cannot be booked over, while an event marked free allows other events, such as a client appointment, to be booked during the same block of time.

If you return to your Appointments dashboard in Grow Therapy and refresh the page, you should see your event(s) blocked off during the selected period(s). This change is also reflected on the calendar shown to clients via the follow-up or new client scheduling links.

Note: The event titles you've selected do not appear to clients. They appear as "Unavailable" without any additional details.

Calendar availability example
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