Syncing a personal calendar to Grow Therapy is required to schedule appointments and accept new clients. Connecting your calendar(s) helps ensure you remain aware of all Grow Therapy appointment bookings while preventing unwanted double bookings. Any appointments or events on the synced calendar will appear unavailable on your Grow Therapy calendar.
🌟 TIP: If you joined Grow Therapy before August 2024 and want to upgrade to the new calendar experience shown below, please check out this guide.
Supported calendar services
Grow Therapy currently supports calendar syncing with the following calendar services:
Google Calendar
iCloud Calendar
Microsoft/Office 365
Exchange
Outlook.com
Set your initial availability
To sync your calendar to Grow Therapy for the first time:
Log into your provider portal and navigate to your Dashboard.
A notification in your "Tasks" card will prompt you to Set availability or Explore the Provider Portal. Select Set availability. If this task is unavailable, you can prompt the same process by navigating to the Appointments dashboard and selecting the Manage Availability option.
Next, select your calendar service. If you're syncing an Apple calendar, please review these additional instructions.
On the subsequent screen, select which email address is associated with your calendar and grant Grow Therapy Calendar Sync permission to read and write to this calendar.
Once you've completed the required steps for your calendar service, you'll be redirected to your availability settings in your provider portal. You can select any secondary calendars you'd like Grow Therapy to read. Appointment events will not be added to these secondary calendars but will be cross-checked for scheduling conflicts.
Select Continue. Your calendar is now synced. In the subsequent sections, you'll be prompted to set your working hours and appointment details.
Please see this guide for a deeper dive into the calendar and its features.
Update your synced calendar
To update the calendar(s) connected to your provider portal:
Navigate to your Appointments.
Select the Manage Availability button in the upper right.
Next, select Synced Calendar from the "Manage availability" menu. Select the calendar service's brand you'd like to sync. If you're syncing an Apple calendar, please review these additional instructions.
On the subsequent screen, select which email address is associated with your calendar and grant "Grow Therapy Calendar Sync" permission to read and write to this calendar.
Once you've completed the required steps for your calendar service, you'll be redirected to your availability settings in the portal. You can select any secondary calendars you'd like Grow Therapy to read. Appointment events will not be added to these secondary calendars but will be cross-checked for scheduling conflicts.
Finally, select Continue. Your calendar(s) are now updated.
Frequently Asked Questions
Can I sync more than one primary calendar?
No. You can only sync one primary calendar. However, additional calendars that are subscribed to by your primary calendar, often called secondary calendars, will be checked for conflicting events. Make sure you have them selected and save your preferences, as seen below:
Can clients see events on my calendar(s)?
No. Clients cannot see events on your calendar. Scheduled appointments populate as events on both your calendar and the client's, as seen in the Google Calendar example below. Changes to appointments should be made in the Grow Therapy portal, not via synced calendar invitations.
