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Measure client progress with recurring measures & check-ins
Measure client progress with recurring measures & check-ins

Learn how Grow Therapy offers recurring measures to elevate your practice.

Updated over a week ago

Measurement Informed Care (MIC) aims to improve client outcomes and is standard practice at Grow Therapy. By utilizing Grow's measurement-based features in your provider portal, you can visualize a client's progress over time by analyzing their responses to clinical measures. Below, you can learn more about the measurements available to you as a Grow provider.

Key Takeaways


  • Progress-over-time features rely on clients' consistent measurement completion. Encouraging clients to complete their measures can increase the likelihood of active participation in these features.

  • Measures do not override your clinical judgment— documentation supporting medical necessity, regardless of measures, is key.

  • To learn how to manage your default measurement settings, see Manage recurring measures & check-ins.

  • For clinical support on using MIC in your practice, please visit the Measures section of the Clinical Resources library located in the Grow Community.


Frequently Asked Questions


Which measurements in the Grow EHR are available to assess a client's progress over time?

The following measures are available in digital form within the Grow EHR:

  • GAD7 (General Anxiety Disorder-7)

    This self-administered anxiety questionnaire assesses and evaluates your health status from the previous two weeks.

  • PHQ9 (Patient Health Questionnaire-9)

    This self-administered questionnaire is used to screen, diagnose, monitor, and measure the severity of depression symptoms.

  • TA (Therapeutic Alliance)

    This questionnaire was adapted from the Scale To Assess Therapeutic Relationships (STAR) and Brief Revised Working Alliance Inventory (BR-WAI) measures, standardized questionnaires that evaluate the quality of a client's relationship with their provider. This measurement is sent starting with the third appointment.

  • QOL (Quality of Life)

    The Quality of Life questionnaire was adapted from a series of quality-of-life (QOL) measures that capture how well a person functions in daily life.

Providers can access the PHQ and GAD measures in more than 30 languages at no cost by going to phqscreeners.com.

How often do clients receive these measures?

By default, all measures besides the Therapeutic Alliance are initially sent with a client's intake forms and are repeated every three appointments as recurring 'mental health check-ins.'

You can customize your measurement preferences in your profile settings. Grow Therapy will remind clients twice to complete their check-ins. This consistent approach ensures that you, as the clinician, remain aware of your client's progress, fostering reassurance and confidence in your practice.

Client mental health check-in email preview

Am I able to administer the Columbia Suicide Severity Rating Scale —screen version (C-SSRS)?

The C-SSRS (Columbia-Suicide Severity Rating Scale) is included among the measures available in the Grow Therapy EHR. This rating scale is designed to be administered live by a provider in the client's presence. It is not intended for clients to complete outside of a session. Click here to learn more about how to administer this screener during a Grow Telehealth session.


How do clients review their progress?

When clients regularly complete their check-ins, they can review their progress at the end of each questionnaire or bundle they complete. This information is then transferred directly into their client portal, much like the preview surfaced on the provider side (see image below). These insights allow clients to quantify their symptoms and better understand their experience. Clients are encouraged to review their answers for historical measures by date, allowing them to reflect on their journey thus far.

Preview of the client's progress over time in the client portal

Measure progress over time


The progress over time features enable you to track variations in your clients' reported symptoms by showcasing their improvement. Nevertheless, you are solely responsible for making clinical decisions.

To view a client's progress over time feature:

  • Select Clients from the sidebar navigation.

  • Search for the desired client and select their name to bring up their profile.

  • Select the Treatment tab underneath the client's name.

  • Locate the "Progress" section. From here, you can toggle between grid and graph views, allowing for an evaluation of the client's progress over time. This information is calculated automatically from the answers collected in recurring measures.

Accessing the grid view via the treatment tab
  • Locate the "Measures" card to view a client's answers for each measure. This card displays each measure by completion date. Selecting the date opens a pop-up menu showing the client's scores and responses for each questionnaire.

Previewing client progress over time in the provider portal

Evaluate measurement scores


Establishing a baseline

Baseline scores are determined by the first set of measures a client completes. After a baseline is established, subsequent measures are used to evaluate changes in scores that indicate potential symptom changes. Regardless of your preferred view, colored arrows indicate an increase or decrease in symptoms or scores.

Utilizing the graph view

The progress graph view features a y-axis ranging from minimum to severe levels and an x-axis representing a timeline. At the top of the graph, you can toggle between different categories, including depression, anxiety, quality of life (coming soon), and therapeutic relationship, to view the graph for each measure.

Using the progress over time graph

Selecting a score from the graph will show scoring details for that check-in, including changes from the baseline and the most recent scores. Clicking the > symbol lets you view the recorded measure's responses.

Viewing total score details from a check-in

Utilizing the grid view

The grid view uses the two most recent recorded scores to overview the client's progress.

Progress over time grid view

Select Changes since previous results directly below the grid view to open the drop-down menu. This section yields additional information on the specific categories in which a client may be seeing progress, challenges, or no changes.

Preview changes since previous results

Additional resources


If you or your client(s) would like to read more information about completing measures and monitoring progress over time from the client's perspective, reference these articles in the Client Help Center:

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