Live captioning provides real-time text captions for audio content, enhancing accessibility for individuals with hearing impairments. It is beneficial during telehealth sessions to ensure effective communication between participants.
Currently, Grow Telehealth does not natively support live captioning. However, browsers like Google Chrome and devices like Mac desktops have built-in live captioning features that participants can enable anytime.
Please consult this guide to activate live captioning during Grow Telehealth sessions via your preferred browser or device settings.
Enable live caption in your browser
Many modern browsers and devices support live captioning, increasing its accessibility. However, not all browsers, such as Firefox, support it. If your preferred browser does not support it, enabling device-level features is your best option.
Grow suggests using Google Chrome when possible, as it offers the most functionality and feature-rich experience on the Grow platform.
Google Chrome
To enable closed captioning on a desktop while using Google Chrome:
Navigate to your browser's Accessibility settings by selecting Chrome > Settings > Accessibility.
Toggle Live Caption to the 'ON' position and make any additional adjustments to your preferences. Learn more here.
Once Chrome detects audio, a live captioning box automatically overlays in your browser. Adjust the sizing and location of the caption box as needed.
Microsoft Edge
Microsoft Edge does not offer built-in live captioning. Instead, consider using the on-device support for your Mac or Windows device.
Mozilla Firefox
Mozilla Firefox does not offer built-in live captioning. Instead, consider using the on-device support for your Mac or Windows device.
Safari
Safari does not offer built-in live captioning. Instead, consider using the on-device support for your Mac.
Enable live captions on a desktop device
Many devices support live captioning, increasing its accessibility. However, live captioning is not supported on all device versions. Grow suggests using the most updated version of your preferred platform when possible.
Mac devices
To enable closed captioning on a Mac (macOS 13 or above):
From your desktop, navigate to the Apple icon > System Settings and locate the Accessibility tab.
Under the "Hearing" category, select Live Captions. Toggle Live Captions to the 'ON' position and make any adjustments to the font and background color as needed in the additional sections.
By default, Live Captions on Mac transcribes audio from all apps. See example:
To manage these settings in more detail, see this guide from Apple.
Windows devices
Please see this guide to active live captions for Windows 11, version 22H2 and later.
Additional resources
If your device is not covered by the guides above, please see these additional guides to enable live captioning on other popular platforms and devices: