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View or request your payor rates

Learn how to view your payor rates in the provider portal or request a rate sheet for states and payors you are not yet credentialed with.

Updated today

A rate sheet outlines your compensation rates for services based on your state or region and license type. These sheets help you understand your potential earnings from different insurance companies (payors).

πŸ’‘ Your rates are determined based on a variety of factors, which may include payor, state, CPT code, license type, and credentialing date with a payor. Rates are subject to change.


View your rates in the provider portal


You can access your rates directly from your provider portal. Rates are pre-filtered based on your license type and the payors and states for which you are currently credentialed.

To view your rates:

  • Log in to your provider portal

  • Select your practice name in the bottom left > select Settings > select Referrals & Payors.

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  • Your rates will appear in the far right column of the Referrals & payors tab. Select the > icon to view them.

  • Use the Search for CPT codes field to look up a specific CPT code within the rate view.

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Please note: The example provided above is from a testing scenario and does not reflect the current rates for the selected payor.


Request a rate sheet


If you need rates for a state or payor you are not currently credentialed with, you can request a rate sheet through the Help Widget.

To request a rate sheet:

  • Log in to your Provider portal.

  • Select the Help Widget in the bottom right.

  • Select the "Send us a message" option.

  • Input "Rate Sheets" into the message and send.

  • Follow the prompts to access the appropriate rate sheet.

After reviewing the desired rate sheet, you can end your conversation, ask to connect with a team member for more assistance, or request another rate sheet.

Request a rate sheet using the Help Widget
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