Provider Billing & Payout Information
Learn how to manage your pricing, fees, submit invoices, and get paid.
20 articles
Your Grow Therapy Practice & Revenue Cycle ManagementSubtitle: Learn how insurance billing works at Grow, and what it means for your practice.
CPT Codes for EAP ClientsLearn why there are limited CPT code options for EAP clients.
CPT code selection during invoicing | TherapistsUnderstand how Grow suggests CPT codes during invoicing and how to select or override them.
CPT code selection during invoicing | PrescribersUnderstand how Grow selects CPT codes during prescriber invoicing and how time and medical decision-making factor in.
Guided prescriber billingLearn how Grow's guided billing workflow generates CPT codes for prescribers and how to adjust them.
Connect a Stripe accountLearn how to connect your bank account to Stripe so you get paid.
Payout & Earnings | FAQLearn how and when you get paid for your appointments.
Check the status of a payoutLearn how to check on the status of a claim and its associated payout.
Request a rate sheetLearn how to quickly and easily request a rate sheet for your state/region.
Payment policy for cash-pay appointmentsReview Grow's policy and procedures for collecting out-of-pocket payments.
Filing your taxes with Grow TherapyLearn what information is needed to receive your Grow Therapy 1099 for tax purposes.
Session payment and refundsLearn more about how Grow Therapy manages session payments and refunds for both providers and clients.
Provider Compensation for Platform Issues PolicyLearn how to apply for compensation due to qualifying technical issues.
Submit an invoiceLearn how to submit an invoice following an appointment.
Resolve invoice submission errorsUnderstand why errors appear when submitting an invoice and how to resolve them.
Create invoices for unlisted appointmentsLearn how to create and submit invoices for unlisted (e.g., emergency) appointments.
Charge for a no-show or late cancellationLearn how to invoice a client who no-shows or cancels an appointment with less than 24 hours notice.
Help clients navigate charges and billing summariesLearn how to inform clients about their billing details, statement summaries, and flexible payment options available in their client portal.
Superbill | FAQLearn what a superbill is and when you might consider using one.
Provider Charity Care & Financial AssistanceLearn about Grow Therapy’s Charity Care & Financial Assistance Policy, which allows you to offer partial or full reduction in client cost-sharing based on financial hardship.