Grow Therapy's Telehealth feature offers an increasing number of features designed to enhance the in-session experience. One such feature is the whiteboard, which enables providers to create and share custom visuals with clients. Whiteboard activities can benefit younger demographics, visual learners, and those who have trouble expressing themselves verbally during a session.

Do I need to enable this feature in my provider portal settings? - No, you do not need to adjust any settings. Once you invite your client into your Grow Telehealth meeting room, simply select the whiteboard icon to start using the feature.

Can I use the whiteboard before my client enters the Telehealth room? - Not at this time. The only way to access the whiteboard is to admit the client to the meeting room.

Do I need to erase or refresh the whiteboard between sessions? - No. Whiteboards are temporary and do not save between clients or appointments. However, you can download any version of the whiteboard you create before the session concludes.

If I close the whiteboard during a session, will I lose my design? - No, closing the whiteboard during a session does not delete the design. You can toggle the feature on and off without fear of losing your whiteboard.

Can my client and I use the whiteboard at the same time? - Yes. Once the provider enables a feature during a live session, both parties can access the whiteboard's features.

To start drawing, select the pencil icon on the whiteboard. The menu at the top right allows you to adjust the tool's settings, such as the pencil's width and color. Select the cursor icon to adjust the size and orientation of each layer. Clients have the same views and tools on their side.
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Use the whiteboard's text and shape tools to create custom graphics and lists. The menu in the top right allows you to adjust the sizing, color, border, fill pattern, and more. Select the cursor icon to adjust the size and orientation of each layer.
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Expand the navigation to the right of "Page 1" in the upper left to start a new page or toggle between multiple pages. This menu also allows you to rename, duplicate, or change the order of the pages.

At any point before you complete the session, you can export your whiteboard as an SVG, PNG, or JSON file. Select the three-bar menu in the upper left of the whiteboard > Export > select your preferred file type. Then, you can upload the file to your client's general chart or to a specific appointment.

The whiteboard feature enables you to customize your preferences, such as choosing a different language or switching to dark mode. To explore these options, click the three-line menu in the top left corner.