The Grow Therapy mobile app lets you manage your appointments, message your provider, complete forms, and access between-session resources — all from your iPhone. This guide walks you through downloading the app and logging in for the first time.
🛠️ Feature notice: The iOS app is not available to minors, clients with Kaiser insurance, or clients residing in Illinois or Nevada.
Key Points
You'll need an existing Grow Therapy account to log in. Use the same email and credentials you used when booking your appointment.
Your iPhone must be running iOS 16 or above with Face ID or a passcode enabled.
You can download the app using the link in your appointment confirmation email or by searching for it directly in the App Store.
Some features are only available after you've scheduled a session. Browsing and booking are accessible right away.
Getting started
Before you download the app, make sure your device meets the following requirements:
An iPhone running iOS 16 or above
Face ID or a passcode enabled on your device
An existing Grow Therapy account
To check your iOS version, go to Settings → General → About on your iPhone.
📲 Download the app
To download the Grow Therapy app:
Open the App Store on your iPhone.
Search for "Grow Therapy."
Tap Get to download the app.
Log in for the first time
To log in, open the app and follow these steps:
Tap Log in.
Select your preferred login method from the options listed. You can sign in using a username and password, your Apple account, or your Google account.
Complete the fields or prompts, then tap Log in.
Make sure you're using the same email address you used when booking. If you're having trouble logging in, refer to our troubleshooting guide for common access issues.
🌟 Tip: If you have multiple client profiles associated with your login, you'll be prompted to select the profile you'd like to use. You'll need to log out and log back in to switch between profiles.
Set up push notifications
During your first login, you'll be prompted to enable push notifications. These keep you informed about appointment reminders, provider messages, and important tasks. Enabling them is recommended to avoid missing time-sensitive updates.
If you skip this step, you can enable notifications at any time — look for the Turn on push notifications option in the ☰ navigation menu. You can also manage notification permissions through your iPhone's Settings → Grow Therapy → Notifications.
What you can do in the app
Once you're logged in, you'll have access to:
Appointments — view, reschedule, or cancel upcoming sessions, and join sessions
Provider messages — send and receive secure messages with your provider
Forms — complete intake forms, mental health check-ins, and transcription consent
Therapy toolkit — access resources shared by your provider and curated by Grow Therapy
Coach — an optional AI-powered tool for between-session support
Account — update your personal information, insurance, billing, and notification preferences
📌 Note: Some features — including breathing exercises, onboarding videos, treatment plans, and progress tracking — are currently only available through the web version of the client portal.
Additional support
For a full list of features and commonly asked questions, refer to our iOS mobile app FAQ. If you run into any issues getting set up, contact our Support team through your client portal, or submit the Contact Us form if you're unable to log in.