Billing & Payout Information
Learn how to manage your pricing, fees, submit invoices, and get paid.
19 articles
CPT Codes for EAP ClientsLearn why there are limited CPT code options for EAP clients.
CPT coding for therapistsLearn about using CPT codes with Grow Therapy as a therapist.
CPT coding for prescribersLearn about using CPT codes with Grow Therapy as a prescriber.
Guided prescriber billingLearn how Grow's automated billing features are designed to remove guesswork and simplify invoicing for prescribers.
Connect a Stripe accountLearn how to connect your bank account to Stripe so you get paid.
Payout & Earnings | FAQLearn how and when you get paid for your appointments.
Check the status of a payoutLearn how to check on the status of a claim and its associated payout.
Request a rate sheetLearn how to quickly and easily request a rate sheet for your state/region.
Payment policy for cash-pay appointmentsReview Grow's policy and procedures for collecting out-of-pocket payments.
Filing your taxes with Grow TherapyLearn what information is needed to receive your Grow Therapy 1099 for tax purposes.
Session payment and refundsLearn more about how Grow Therapy manages session payments and refunds for both providers and clients.
Provider Compensation for Platform Issues PolicyLearn how to apply for compensation due to qualifying technical issues.
Submit an invoiceLearn how to submit an invoice following an appointment.
Resolve session type & time invoice errorsLearn why a session type or time errors occur and how to resolve them.
Create invoices for unlisted appointmentsLearn how to create and submit invoices for unlisted (e.g., emergency) appointments.
Charge for a no-show or late cancellationLearn how to invoice a client who no-shows or cancels an appointment with less than 24 hours notice.
Help clients navigate charges and billing summariesLearn how to inform clients about their billing details, statement summaries, and flexible payment options available in their client portal.
Superbill | FAQLearn what a superbill is and when you might consider using one.
Insurance vs. Self-Pay for clientsLearn the differences between your client's payment options.